Job Description

Salary: $110,000 - $120,000 Other Forms of Compensation: Bonus Potential At over 300 colleges and universities nationwide, Chartwells Higher Education is redefining the on-campus dining experience. We challenge norms and set new standards by investing in high-tech, food-infused social spaces that foster meaningful relationships and interactions. We are passionate about food and dedicated to feeding hungry minds, preparing students for success. We seek hungry, humble, and smart associates eager to join and grow within our diverse organization. Start your career journey with us; we look forward to hearing from you. Job Summary Are you ready to lead a dynamic team and shape the residential dining landscape? We are excited to offer a new opportunity for a visionary leader to oversee our residential dining operations in Washington, DC. As the Retail Food Service Operations Director, you will manage multiple retail food service locations on campus, driving excellence, innovation, and profitability. Your responsibilities include overseeing daily operations, ensuring compliance with contract guidelines, health regulations, and maintaining high standards for food quality, freshness, and presentation. With Chartwells' rapid growth, there is significant potential for you to advance and make an immediate impact on our food service operations. Why Join Us? Yearly Bonus Opportunities: Your dedication will be rewarded with attractive annual bonuses. Thriving Environment: We foster energy and innovation, providing an inspiring space for professional growth. Leadership Role: Support and shape the future of university food services as a key organizational leader. Key Responsibilities: Maintain client and customer satisfaction by ensuring food quality, service standards, and franchise standards are consistently met. Supervise hiring, training, and staff development to uphold service and food quality excellence. Prepare and analyze daily, weekly, and financial reports related to food and labor costs. Ensure compliance with all quality and food safety standards to protect health and safety. Build strong client relationships to align programs with their objectives, enhancing satisfaction and retention. Perform additional duties as needed to support campus food service operations. Preferred Qualifications: Associate degree preferred, but not required. Six or more years of operational food service management experience, including campus residential dining. Knowledge of food and catering trends, focusing on quality, sanitation, cost controls, marketing, and presentation. Proven leadership skills in supervising and developing staff. Excellent organizational and prioritization skills. Outstanding customer service skills with a commitment to high standards. Proficiency in financial report preparation and analysis. Flexibility to work evenings, weekends, and holidays as needed. Computer proficiency required. ServSafe Certification required. Embark on a dynamic career with us, where innovation and creativity thrive. Your contributions will impact campus life significantly. Join our team and help craft outstanding dining experiences. Apply to Chartwells Higher Education today! Chartwells Higher Education is a member of Compass Group USA . We are an equal opportunity employer committed to fair treatment regardless of race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other protected class. Qualified candidates must be able to perform essential functions satisfactorily with or without accommodation. We reserve the right to modify job responsibilities as needed. We consider all qualified applicants, including those with criminal histories, consistent with applicable laws. Applications are accepted continuously. We maintain a drug-free workplace and offer many benefits, including: Medical, Dental, Vision Life and Disability Insurance Retirement Plan, Paid Time Off, Holidays Employee Shopping & Wellness Programs Discount Marketplace, Identity Theft, Pet Insurance Commuter Benefits, Employee Assistance, FSAs, Parental & Personal Leave For positions in Washington State, Maryland, or remote roles, click here for paid time off benefits information. Req ID: 1419046 Contact: Kristina McCarthy #J-18808-Ljbffr Compass Group

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