IT & Systems Administrator Job at InCommon, Bethesda, MD

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  • InCommon
  • Bethesda, MD

Job Description

InCommon is hiring on behalf of a US-based company.

About the Role

We’re looking for a sharp, hands-on IT Systems & Network Engineer who can keep our systems humming and our team productive. You’ll handle everything from laptop setup to network stability, user management to VPN access — and jump in wherever needed when things break. This role goes beyond basic IT support; you’ll play a key part in maintaining core infrastructure and helping scale internal operations smoothly.

What You'll Own

  • End-to-end laptop provisioning (Mac + Windows) and peripheral setup
  • User onboarding/offboarding: Active Directory, Office 365, SSO, device access
  • Troubleshooting across hardware, software, and connectivity issues
  • Day-to-day network management: wired/wireless, DHCP, DNS, access points
  • VPN setup and maintenance (AWS VPN preferred)
  • Basic server admin tasks – including Windows Server, Group Policy, ESET
  • Handling one-off fixes: WiFi dead zones, glitchy TVs, printer issues, etc.
  • Maintaining IT asset inventory and documentation
  • Procuring hardware/software and managing vendor relationships
  • Light-touch internal training to help users navigate systems confidently

You’ll Fit Right In If You Have

  • 2–4 years of experience in IT systems, support, or network admin roles
  • Solid understanding of TCP/IP, DNS, DHCP, and standard networking protocols
  • Comfort working across both macOS and Windows environments
  • Hands-on experience with user and device management in AD + Office 365
  • Familiarity with VPN tools (bonus if AWS VPN) and remote access setups
  • Basic scripting or automation exposure is a plus (but not mandatory)
  • Strong communication skills — you know how to explain things simply
  • A bias for action: you notice something broken, and you fix it — fast

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